Terms and Conditions

Welcome to Wow Party Rental (“Company,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before engaging with us. These Terms apply to all products and services provided by Wow Party Rental, including bounce houses, obstacle courses, water slides, canopies, patio heaters, and other party rentals.

1. Rental Agreement

1.1. All rentals are subject to availability and must be confirmed by Wow Party Rental management.

1.2. Rentals are intended for temporary use only. Customers are responsible for the proper care and return of all equipment.

1.3. Any damage, loss, or misuse of rented equipment will be charged to the customer at the full replacement or repair cost.

2. Payment Policy

2.1. Full payment is required at the time of booking unless otherwise agreed upon in writing.

2.2. Customers are responsible for all transaction and bank fees associated with refunds or cancellations.

2.3. In case of late payments, additional charges may apply as determined by management.

3. Refund and Cancellation Policy

3.1. Refunds and cancellations must be confirmed with both the customer and management.

3.2. Refunds will be processed back to the original payment method, minus applicable bank fees and transaction costs.

3.3. Cancellations made less than 48 hours before the event may incur additional charges.

4. Liability

4.1. Wow Party Rental is not responsible for any injuries or damages caused by the misuse of rented equipment.

4.2. Customers must ensure that all equipment is used safely and in compliance with the provided instructions.

5. Changes to Terms

5.1. Wow Party Rental reserves the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.

Privacy Policy

At Wow Party Rental, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data.

Information We Collect

  • Personal details such as your name, address, phone number, and email address.

  • Payment information for processing transactions.

  • Usage data related to our website and services.

How We Use Your Information

  • To process bookings and payments.

  • To communicate updates about your rental or our services.

  • To improve our products and customer experience.

Data Protection

We use secure systems to protect your personal data and do not share your information with third parties except for the purpose of fulfilling your order or as required by law.

 

Shipping and Delivery Policy

Service Areas

We deliver to the following counties in Southern California:

  • Orange County

  • Los Angeles County

  • San Bernardino County

  • Riverside County….

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Refund or Cancellation Policy

Refund Process

  • Refunds must be requested and confirmed by the customer and Wow Party Rental management.

  • Bank fees and transaction costs associated with refunds will be deducted from the refunded amount.

Cancellations

  • Cancellations must be made at least 48 hours in …

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